Privacy policy

Effective Date: October 12th, 2023

 

This privacy policy discloses the privacy practices for familyeyephysicians.com. This privacy policy applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access To and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.

  2. Change/correct any data we have about you.

  3. Have us delete any data we have about you.

  4. Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Text Messaging (SMS)

If you choose to receive text messages from Family Eye Physicians, we collect your mobile phone number and your consent to receive messages. We use this information only to send the messages you agreed to receive.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any information-sharing described in this policy and will not be shared with any third parties.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or call us at (708) 636-9393. See our SMS Terms for details.

Cookies, analytics and advertising on this website

This section lists the outside tools used on the Family Eye Physicians website, what each one does, and how you can control them. It is generated from the tools detected on the site and was last updated noviembre 12, 2026.

Your choices

When you first visit, a banner asks for your permission. The tools in the first table below do not load until you select “Accept all” or switch them on under “Choose.” Selecting “Reject all” keeps them off. You can change your choice at any time:

We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of advertising tools (the “sale” or “sharing” of personal information under some state laws). This website does not respond to “Do Not Track” browser signals, because there is no common standard for them; please use the privacy choices above or GPC instead.

Tools that load only with your permission

ToolProvided byTypeWhat it doesCookiesMore information
Google Tag ManagerGoogle LLCAnalytics & advertisingLoads the Google analytics and advertising tags listed here.—Provider privacy / opt-out
Google AnalyticsGoogle LLCAnalyticsMeasures how visitors use the site: pages viewed, time on page, device and browser type, approximate location (from IP address) and the page that referred you._ga, _ga_*, _gidProvider privacy / opt-out
Google Ads (conversion tracking and remarketing)Google LLCAdvertisingMeasures whether our Google ads lead to calls or appointment requests, and may show our ads to past visitors._gcl_au, IDE, test_cookieProvider privacy / opt-out

Tools needed for the site to work

These load without a choice because the page needs them (for example, to show a map or let you send a form). The provider receives your IP address and basic browser information when they load or when you use them.

ToolProvided byWhat it doesMore information
Online appointment bookingScheduling providerLets you request or book an appointment.—
YouTube videoGoogle LLCPlays embedded videos (privacy-enhanced mode where possible).Provider privacy
Google FontsGoogle LLCDisplays the site fonts. Google receives your IP address when fonts load.Provider privacy
Reviews widgetTrustindex / similarDisplays our patient reviews.—
Google MapsGoogle LLCShows our location on a map. Google receives your IP address and browser information when the map loads.Provider privacy

Cookies we set ourselves

vis_consent remembers your privacy choice for 12 months. It contains a random ID, your choice and the date.

Record of choices

We keep a record of privacy choices (the random ID, the choice, the date and the page) so we can show which choices were made. It does not include your name or IP address.

Please do not send medical details through website forms or chat; call the office instead.